Online Privacy Policy Agreement
February, 2023
Edwards Cycle Works (Edwards Cycle Works, LLC) values it’s users’ privacy. This Privacy Policy (“Policy”) will help you understand how we collect and use personal information from those who visit our website or make use of our online facilities or services, and what we will and will not do with the information we collect. Our policy has been designed and created to ensure those affiliated with Edwards Cycle Works of our commitment and realization of our obligation not only to meet, but to exceed, most existing privacy standards. We reserve the right to make changes to this Policy at any given time. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page. If at any point in time Edwards Cycle Works decides to make use of any personally identifiable information on file, in a manner vastly different from that which was stated when this information was initially collected, the user or users shall be promptly notified be email. Users at that time shall have the option as to whether to permit the use of their information in this separate manner. This policy applies to Edwards Cycle Works, and it governs any and all data collection and usage by us. Through the use of www.edwardscycleworks.com, you are therefore consenting to the data collection procedures expressed in this Policy. Please note that this Policy does not govern the collection and use of information by companies that Edwards Cycle Works does not control, nor by individuals not employed or managed by us. If you visit a website that we mention or link to, be sure to review its privacy policy before providing the site with information. It is highly recommended and suggested that you review the privacy policies and statements of any website you choose to use or frequent to better understand the way in which websites garner, make use of and share the information collected.
Specifically, this Policy will inform you of the following:
- What personally identifiable information is collected from you through our website;
- Why we collect personally identifiable information and with whom it may be shared;
- How we use the collected information and with whom it may be shared;
- What choices are available to you regarding the use of your data; and
- The security procedures in place to protect the misuse of your information.
Information We Collect
It is always up to you whether to disclose personally identifiable information to us. Personal information is collected through our website contact form through Go-Daddy servers powered by WebsiteBuilder. After all required fields are filled in the user selects “submit” and the information is then emailed to us at the shop email address, edwardscycleworks@gmail.com after which we will respond in approx. 1-2 business days using the user’s selected preferred method of contact (phone or email). The website collects various types of information, such as: Voluntarily provided information which may include your name, city & state, email address, phone number and vehicle make & model
Information automatically collected when visiting our website, which may include cookies, third party tracking technologies and server logs. Please rest assured that this site will only collect personal information that you knowingly and willingly provide to us by way of the contact form. It is the intent of this site to use personal information only for the purpose for which it was requested.
Why We Collect Information and For How Long
We are requesting the personal information listed on our contact form for a few simple reasons.
- To better understand your needs and provide you with the services you have requested;
- To fulfill our legitimate interest in improving our services and products;
- To contact you in your request for parts, service or information
The information we receive from you will be kept for no longer than necessary. The length of time we retain said information will be determined based upon the following criteria: the length of time your personal information remains relevant, the length of time it is reasonable to keep records to demonstrate that we have fulfilled our duties and obligations; any limitation periods within which claims might be made; and our legitimate interest in keeping such information as stated in this Policy.
Use of Information Collected
Edwards Cycle Works does not now, nor will it in the future, sell, rent or lease any of its customer lists and/or names to any third parties. Edwards Cycle Works may collect and may make use of personal information to assist in the operation of our website and to ensure delivery of the services you need and request. At times, we may find it necessary to use personally identifiable information as a means to keep you informed of other possible products and/or services that may be available to you. Edwards Cycle Works may also be in contact with you with regards to completing surveys, reviews and/or research questionnaires related to your opinion of current or potential future services that may be offered. Edwards Cycle Works uses various third-party social media features including but not limited to https://www.facebook.com/edwardscycleworks/ and other interactive programs. These may collect your IP address and require cookies to work properly. These services are governed by the by the privacy policies of the providers and are not within Edwards Cycle Works control.
Disclosure of Information
Edwards Cycle Works may not use or disclose the information provided by you except under the following circumstances:
- As necessary to provide services or products you have requested;
- In other ways described in the Policy or to which you have otherwise consented;
- In the aggregate with other information in such a way so that your identity cannot reasonably be determined;
- As required by law, or in response to a subpoena or search warrant;
- To outside auditors who have agreed to keep the information confidential;
- As necessary to enforce the Terms of Service;
- As necessary to maintain, safeguard and preserve all the rights and property of Edwards Cycle Works.
Non-Marketing Purposes
Edwards Cycle Works greatly respects your privacy. We do maintain and reserve the right to contact you if needed for non-marketing purposes (such as bug alerts, security breaches, and/or changes in Edwards Cycle Works products and services). In certain circumstances, we may use our website, newspapers, or other public means to post notice of any issues.
Children under the age of 18
Edwards Cycle Works website is not directed to , and does not knowingly collect personally identifiable information from, children under the age of eighteen (18). If it is determined that such information has been inadvertently collected on anyone under the age of eighteen (18), we shall immediately take the necessary steps to ensure that such information is deleted from our system’s database, or in the alternative, that verifiable parental consent is obtained for the use and storage of such information. Anyone under the age of eighteen (18) must seek and obtain parent or guardian permission to use our contact form.
Unsubscribe or Opt-Out
All users and visitors to our website have the option to discontinue receiving communications from us by way of email or phone. To discontinue receiving communications from us please send an email to edwardscycleworks@gmail.com or call us at 402-261-0336. Edwards Cycle Works will continue to adhere to this Policy with respect to any personal information previously collected.
Links to Other Websites
Our website does contain links to affiliate and other websites. Edwards Cycle Works does not claim nor accept responsibility for any privacy policies, practices and/or procedures of other such websites. Therefore, we encourage all users and visitors to be aware when they leave our website and to read the privacy statements of every website that collects personally identifiable information. This Privacy Policy Agreement applies only and solely to the information collected by our website.
Notice to European Union Users
Edwards Cycle Works operations are located in the United States in Lincoln, Nebraska. If you provide information to us, the information will be transferred out of the European Union (EU) and sent to the United States. (The adequacy decision on the EU-US Privacy became operational on August 1, 2016. This framework protects the fundamental rights of anyone in the EU whose personal data is transferred to the United States for commercial purposes. It allows the free transfer of data to companies that are certified in the US under the Privacy Shield.) By providing personal information to us, you are consenting to its storage and use as described in this Policy.
Security
Edwards Cycle Works takes precautions to protect your information. When you submit personal information via the website, your information is protected both online and offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers in which we store personally identifiable information are kept in a secure environment. Only the owner of Edwards Cycle Works, Nick Edwards has access to passwords for Edwards Cycle Works websites, credit card processing information, email and part supplier websites.
Credit Card Data Collection and Security
Customer credit card information is NOT collected via our website. Credit card information is received via our one and only terminal on site. Your credit card information is NEVER saved or stored. Edwards Cycle Works must comply with annual PCI DSS Compliance Self Assessed Questionnaires and System Scans to verify our hardware and connection security. To maintain compliance Edwards Cycle Works attests that they have met PCI Compliance of required Self Assessments Questionnaires (SAQ). Edwards Cycle Works acknowledges that they must remain continually aware of and validate against all additional individual requirements as set forth by the Payment Card Industry Security Standards Council. Information as to the specifics of these additional requirements may be found at www.pcisecuritystandards.org. In addition, Edwards Cycle Works must continually identify information regarding any new system that stores, processes, or transmits cardholder data, so that these system(s) can be included in the scope of the validation process. It is vital to recognize that changing how or where Edwards Cycle Works accepts credit cards will affect which validation process is required, therefore these potentially evolving systems have related new validation requirements that must always be managed by the Merchant. The compliance certificates are valid through their expiration dates and are limited to the extent of Merchant accuracy, and related completion of all steps as required for validation. It is understood that potentially many other steps outside the scope of the certificates are required to meet and maintain compliance. It is Edwards Cycle Works sole responsibility to maintain such compliance with the card association's security requirements which is understood may change from time to time. PCI Compliance, LLC makes no representation or warranty as to whether the Merchant's systems are in fact secure from either an internal or external attack or whether cardholder data is at risk of being compromised. The certificates are for the sole purpose of identifying Attestation of Merchant of their said compliance and are not intended nor can they be used for any other purpose.
Acceptance of Terms
By using our website, you are hereby accepting the terms and conditions stipulated within the Privacy Policy Agreement. If you are not in agreement with our terms and conditions, then you should refrain from further use of our sites. In addition, you continued use of our website following posting of any updates or changes to our terms and conditions shall mean that you agree and acceptance of such changes.
How to Contact Us
If you have any questions or concerns regarding the Privacy Policy Agreement related to our website, please feel free to contact us at the following email, phone number or address.
edwardscycleworks@gmail.com
402-261-0336
5011 S 16th St Suite 103
Lincoln, NE 68512
5011 S 16th St Ste 103
Lincoln, NE 68512
402-261-0336
Hours:
Monday 9:00 am - 5:00 pm
Tues-Fri 9:00am - 5:30pm
Sat 9:00am - 3:00pm
Nick Edwards © All Rights Reserved.